To many that is what goes through their mind when they hear FHA loans referenced. This article is written directly to loan officers. If you are a consumer, fine, this will give you some insight. If you are the owner of a mortgage company, please listen in – rather read on.
My first mortgage job was with a large regional bank. I had been an agent for many years, head of real estate acquisitions for a developer, never a loan officer. The bank I was hired on to work with had a startup division in partnership with a local real estate company. The market was on fire with refinancing and they were having trouble getting experienced loan officers. This was about 20 years ago. See, refi booms are not new to the economy.
Being a team of rookie loan officers our management decided to delay our use of FHA. They wanted us to keep to the simpler products. Sadly, business was too good for them to ever introduce us to FHA, other than to embed in my memory their excuse, FHA is too difficult for you to learn now. I eventually moved from being a banker to being a mortgage broker. As many brokers do, I built my own book of business and became fairly successful and independent. Still no FHA in my knowledge base, I assumed that I didn’t need it, and thought it much too difficult to bother with.
Fortunately, I sat next to an old sage (I say that lovingly now) who kept hammering on me about the benefits of FHA. After many weeks, I let him help me. A whole new world of customer service was opened up. I could perform the No Sub Prime Miracle for people. Mind you, I hated sub prime and rarely performed it on people. I felt it was like a lobotomy, only do it rare instances. I could help people who had credit problems and bankruptcies in a shorter time frame. I could help people that didn’t have a big down payment. I could prove the credit report was wrong and still do the loan.
Up until the opening of my own mortgage company I became the FHA king. Yes, that is what the office called me. I loved it. I could make more sales, be competitive with any other product, and look like a hero to my clients. Do you think I earned referrals and repeat business?
I remind you this is for loan officers with the rest of you listening in: I challenge you and promise you. I challenge you to only work for a company that can provide you FHA as a product. I promise you it will be the most rewarding part of your practice.
Brokers that tell you the audits are too expensive and the restrictions are too much are telling you half truths. There are painful and expensive audits and there are restrictions, but if they are serious about providing you the loan officer with the tools you need, FHA frankly has to be one of them.
My first employer, was taking the easy road. The volume was almost more than they were geared up for with simple conventional refinances. The learning process for FHA would have been a piece of cake and not that different from other things I have had to learn. They would have had to have extra effort on their part and put a load on the underwriter they hired, but it could have been done. It should have been done.
To you my loan officer friends, not having FHA is forgivable, was forgivable, as I have now raised the bar for you I hope you know is now unforgivable.
Larry Cragun